FAQ
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Is there an additional charge for travel or delivery?
Our office is located in Hawthorne, CA and we will travel/deliver within a 30 mile radius of our office with no additional fees. For events over 30 miles, we will calculate a travel fee based on the distance and the number of hours the photo booth is rented. We can discuss this and give you and exact quote during the inquiry process.
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Do you offer different photo booth styles, such as open-air or enclosed booths?
All of our photo booths are modern open-air photo booths. All booths have a sleek appearance and won't be an eyesore at your event. Each booth has different features as well. Please inquire with our staff for more details.
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How much space do I need for setting up the photo booth?
While we can make smaller areas work, we recommend a 10 x 10 foot space for the comfort of your guests and our team. We can discuss other options if needed.
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What kind of accessibility is needed at the event venue?
The photo booth requires a level, solid and accessible space at least 8 feet tall (for backdrop), 7 feet wide by 9 feet long. The space must be easily accessible, as the equipment is heavy and cannot be carried up stairs. The photo booth may be placed outdoors, but it must be protected from the weather. If rainy/windy weather is expected, the booth must have a second location option that is indoors.
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Requests to stay longer?
We understand that things come up and you may need more time to complete your event. However, we ask that all requests for additional time be made at least 72 hours in advance. We will be unable to accept extensions the day of the event. If you need more time, please let us know as soon as possible so that we can make arrangements.
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Is there a limit to the number of photos my guests can take during the rental period?
No limit at all. We want you to have as much fun as possible.
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How far in advance should I book a photo booth for my event?
Book your photo booth early! Popular dates can fill up quickly, so it's best to book yours as soon as possible. We recommend booking at least 3 months in advance, but we often book popular dates over a year out. If you know you want a photo booth, reach out to us right away to secure your date. We can accommodate last-minute bookings if we have the resources, but we can't guarantee availability.
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What is your cancellation and refund policy?
We understand that things happen, so we want to be flexible with our cancellation policy. We require a 50% non-refundable deposit to hold your date. The remaining 50% is due 30 days before your event. If you cancel 30 days or more in advance, you will receive a 50% refund of the total rental price. Any cancellations within 30 days of your event will forfeit all deposits.